We also value your feedback and suggestions — they help us continually improve the EV Loan Hub experience and ensure our services meet the needs of our users.
For general questions, compliments, or complaints not related to a quote, please use our online contact form so we can direct your enquiry to the appropriate department promptly.
Contact Details
Mailing Address: PO Box 1183 Palm Beach, Queensland, Australia 4221
Office Location: 43 Larch Street Tallebudgera, Queensland, Australia 4228
Complaints Handling
If you have a concern or complaint about any aspect of our service, including the way your personal information has been handled, please contact us in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.
If you are not satisfied with our response, you may refer your complaint to the Australian Financial Complaints Authority (AFCA) — an independent external dispute resolution scheme approved by ASIC:
For complaints relating specifically to privacy or the handling of personal information, you may also contact the Office of the Australian Information Commissioner (OAIC):
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Licensing and Regulatory Information
This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.
Clark Family Pty Ltd is an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).
For more information about licensing and regulatory matters, please visit the ASIC website.
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Australia’s electric vehicle conversation is moving beyond the showroom. Recent energy and motoring coverage has put renewed attention on charging access, electricity tariffs and the real cost of keeping an EV on the road. For buyers planning an ev loan, that shift matters because affordability is no longer just about the purchase price, deposit and interest rate. - read more
Recent car loan market updates suggest competition in electric vehicle finance is still active, with some lenders using green loan offers and sharper advertised rates to attract borrowers. For Australian EV buyers, that is encouraging, but it also makes the comparison process more important rather than less. A lower headline rate can reduce borrowing costs, yet it is only one part of the overall loan decision. - read more
Australia’s electric vehicle market is no longer moving in one straight line. After the sharp lift in battery electric sales earlier this year, the latest market updates suggest buyers are still interested in EVs, but demand is becoming more selective. Model availability, price cuts, new entrants, delivery timing and household budget pressure are all influencing which cars gain momentum from month to month. - read more
Australia's EV conversation is no longer only about the next new model arriving in showrooms. A more practical shift is emerging in the used market, where late-model electric cars are becoming easier to find as demonstrators, trade-ins, novated lease vehicles and early adopter cars return to the market. For buyers who have been interested in an EV but cautious about new-car pricing, that wider second-hand pool could be significant. - read more
Welcome to the world of EVs (electric vehicles), where sustainable living and cutting-edge technology merge seamlessly. As Australia embraces the green movement, more people are considering EVs as their preferred mode of transport. Whether you're looking to reduce your carbon footprint or simply want to enjoy the benefits of electric transport, there's no better time to explore your options. - read more
Welcome to the world of EVs, where innovation meets sustainability. In Australia, EVs are gaining popularity as environmentally conscious drivers seek alternatives to traditional gasoline-powered cars. As we aim for a cleaner, greener future, understanding the basics of maintaining these vehicles becomes crucial. - read more
In recent years, Australia has witnessed a significant shift towards eco-friendly transport solutions. Electric vehicles (EVs) are at the forefront of this movement, offering a sustainable alternative to traditional petrol and diesel cars. With advancements in technology and increased awareness about environmental impacts, more Australians are considering EVs as their next vehicle choice. - read more
Knowledgebase
Conventional Loan: A type of mortgage loan that is not insured or guaranteed by the government.
